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frequently asked questions

About Kangen Water

Below is a list of frequently asked questions about Kangen Water.

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Frequently Asked Questions

Kangen means “return to origin” in Japanese.

Kangen Water® is electrolysed-reduced ionised water created
by a certified Enagic® Japanese medical grade machine.

For 50 years, Kangen Water® has been used in Japan to help restore the body to its original, alkaline state.

These machines can transform your ordinary tap water into healthy, fresh tasting alkaline drinking water.

Kangen Water® is superior to tap and purified water.

Hydrogen Rich

Water that is Hydrogen rich has a high concentration of Molecular Hydrogen (H2).

Molecular Hydrogen acts as an efficient antioxidant that diffuses rapidly across cell membranes and can reduce free radicals, suppressing oxidative stress.

Through the process of electrolysis, your tap water becomes Hydrogen rich Kangen Water®.


Oxidation reactions in the body can produce free radicals, while antioxidants terminate these reactions.

Elevated rates of oxidants and insufficient antioxidants in the body cause oxidative stress.

A constant supply of external sources of antioxidants should be part of one‘s daily diet, to reduce oxidative stress and related damage.

This is why everyone should not only care about the quantity of the water we drink, but also about the quality. Both are essential for our wellbeing.


As with most things in life, optimal health begins with balance. Our bodies must maintain a pH balance of 7.365, which is slightly alkaline.

A pH scale is used to determine whether a substance is acidic or alkaline.

On this scale 7.0 is neutral. Anything above 7 is considered alkaline and anything below 7 is considered acidic.

Negative ORP

Hydrogen rich water is characterised by exhibiting a negative ORP.

A high ORP value (in positive numbers), indicates that a substance has a higher oxidizing potential. In generalised terms, for humans a positive or high ORP is better for the outside of the body (cleaning and sanitizing).

A low ORP value (in negative numbers) indicates that a substance has a higher antioxidizing potential, and is preferred for oral consumption.

Just like pH, ORP values are an important measurement for determining the quality of water.

Create oxidised to alkalised waters for low-tox, eco and health conscious living.

Save thousands of dollars in your lifetime by replacing harmful cleaners and chemicals with non toxic acidic and alkalised waters from Enagic® machines.

Nourish your body with filtered, negatively charged electrolysed- reduced water, full of rich hydrogen – a free radical scavenger and antioxidant that reduces oxidative stress to the body.

Save the planet by reducing plastic waste, chemicals in your home, on your body, in our waterways and the ocean.

By choosing to drink alkaline water, you aid your body in returning to a balanced state.

Kangen Water is a fresh, clean and great tasting way to maintain optimal health!

Kangen Water does not remove many minerals that are lost in the process of purifying bottled water.

Kangen Water has a negative oxidation-reduction potential or ORP.

Depending on how it is consumed, and on the individual’s physical state, it is possible (although uncommon) to experience constipation or diarrhoea a few days to a few weeks after first starting to drink it.

In herbal terms, this is known as the Mengen effect*.

The two conditions are particularly similar in that both cases, the remedy is so effective that it has a negative effect.

If this occurs, the amount of intake should be reduced to half or a quarter of the previous amount until symptoms clear.

Once symptoms have subsided, it is okay to resume intake.

However, increasing the amount of intake will not alleviate the symptoms.

Since halting intake completely may also affect the body, it is best to continue intake, but in lesser amounts.

If there are no signs of improvement, please consult a doctor or pharmacist.

*Mengen effect – Your body may start hurting several hours or a day after you receive chiropractic treatment. The technical term for this is the Mengen effect. It is a natural physical response, where the body tries to go back to normal after muscles and bones have been adjusted.

The oxidation reduction potential* is the electrical potential needed to reduce or slow down oxidation such as rusting.

Kangen Water® must have a negative ORP in order to be considered good, especially for drinking.

ORP is the strength to bond with active oxygen** reducing power, and can be measured through electronic designs in the hardware.

Although a negative value is desirable for deoxidisation power, the actual value varies from region to region.

For example, in Osaka city, tap water records an ORP of 580mV to 600mV, but after using LeveLuk, the ORP becomes pH 9.5 and records the ideal from -150mV to -400mV.

When the original water supply’s ORP increases, the ORP of Kangen Water® moves in direct proportion.

On the Japanese archipelago, LeveLuk is capable of producing water with negative levels of ORP at pH 9.5 even where original water supply marks the highest positive levels of ORP.

*Oxidation-reduction potential (ORP) – Electrical potential needed to reduce or slow down rusting and decay (oxidisation). This process is also known as deoxidisation. ORP is measured in terms of negative mVs. The ideal ORP level for the human body is said to be between -150mV and -400mV.

**Active oxygen – Also known as free radicals. Medically it is known to enter the body when one’s daily rhythm of life or diet goes astray when under stress. It is the type of oxygen that causes illness and aging. Maintaining a daily rhythm will help keep this oxygen from entering your body!

The type of original tap water used affects the quality of Kangen Water® and acidic water produced by electrolysis.

Although water produced with municipal city water is not affected, the efficiency of electrolysis drops when well water is used since it tends to hold a lot of free carbon dioxide*, as well as in cases where water comprising only a small amount of electrolytic minerals is used.

Conversely, in cases where the water has excess minerals, the taste may be affected, or Kangen Water® produced may be too high in pH level.

Since the water pressure of the faucet affects the production of water, it is important to confirm that genuine Kangen Water® is being produced by regularly checking that it is set at the correct pH level, and checking the bubbles.

In order to take into account the differences in the quality of the original tap water, please run a check on a daily basis.

*Free carbon dioxide – Carbon Dioxide found in water. Some people prefer the taste of water with carbon dioxide, which tends to have lower pH levels. Water with less carbon dioxide is said to be better for your health. Japanese sake tastes better when there is a moderate amount of carbon dioxide in it.

The white fogginess apparent in Kangen Water® is simply a result of hydrogen gas being released through electrolysis, and does not pose a problem.

If you rest the glass for a while the white fogginess should disappear.

Hypochlorous acid is the body’s natural immune fighter – a substance produced in white blood cells to keep the body healthy.

It’s also the anti-microbal ingredient in pH 2.5 electrolysed water, killing 99.9% of germs and is non toxic to humans and animals.

You cannot buy hypochlorous acid (HCIO) in the store as it has a limited “shelf life” once produced.

With Enagic® machines, you have access to fresh 2.5 “on tap” to use in your home with the push of a button.

Kill all microbes

Pre-rinse all fruits, vegetables and meat – let them sit for one minute before soaking in pH11.5 This will kill all microbes, MRSA and infections.


Disinfect anything – pH2.5 is stronger than bleach, killing 99.9% of germs whilst completely non-toxic and safe to use. Examples: soaking baby pacifiers & bottles, tweezers, menstrual cups. Toilet, shower & sink cleaner.

Anti-bacterial soap & sanitiser

Use in place of anti-bacterial soap and alcohol based hand sanitiser.

Hard water spots & rust

Clean hard water spots off of chrome and rust off of metal.


To stop vomiting take 1-2 table spoons.

Nail fungus

Spray or soak twice a day.

Pink eye

Spray infected eye several times throughout the day.

Sore throat

Gargle 3-4 times per day or put in spray bottle and spray into throat.

Poison Ivy

Spray on infected area as often as needed – will slow down itching and dry up poison ivy much quicker.

Fever, blisters & sores

Spray or gargle to stop and dry up both.

Mole and warts

For abnormalities on skin – soak the gauze pad on a bandaid with pH2.5 and apply over the area. Change the bandaid at least once a day. Often this process requires 30-60 days before seeing results.

Facial lifting & tightening

Spray face and neck (not eyes) then rub skin upward until dry. Finish with Beauty Water (pH6.0) to tone skin.

Open wounds, burns, infections, stop bleeding, candida

Kills bacteria and pathogens – use on cuts/scrapes to help stop bleeding. Clean twice daily until healed. Do not use any other ointments as they only attract microbes by keeping the area moist and sticky.

Brush & gargle

Wait one minute and then rinse with pH9.5 water for 30 seconds to restore the natural pH. This procedure will prevent or resolve periodontal disease & thrush as well as avoid root canals.

Sinus infection

Spray in nose twice a day for 2 days. Wait 2 minutes, then flush with pH11.5 strong.

Click here to download the full Kangen K8 Product Use Guide.

For water used for domestic purposes, including acidic water, strong acidic water and strong Kangen Water, less care is required, but we recommend changing your supply once a week.

To store, please place the water in a lightproof container, fill it to the very top to avoid unnecessary contact with air, and store it in a cool, dark place (the refrigerator is ideal).

Most source waters in developed countries are highly processed with chemicals and sit around a neutral pH 7.0.

The skin’s healthy natural pH is between 5.4 – 5.9, which is slightly acidic.

This is why acidic pH water is an effective, natural way to return the skin and hair to its natural pH.

Hair Conditioner

Spray hair after showering as this conditions your hair. Try not to use conditioner of any kind as this coats the hair.

Facial Toner

Replaces commercial skin toners. Use as final rinse in shower or bath to tone and firm skin.

Rashes & diaper rash

Spray on skin to soothe and heal rashes, including diaper rash.


Bathe pets for more lustrous coats.


Water indoor and outdoor plants for vigorous growth – can revive dying plants.

Eggs and Pasta

Use to boil eggs and pasta.

Freezing food

Spray on foods before freezing including fish and shrimp to help food to retain flavour.


For washing and preparing fruits and vegetables containing anthocyanins: plums, grapes, cherries, strawberries, red cabbage, eggplant, soy beans, asparagus.

Fabric Softener

Use in rinse cycle – approximately 4 litres per load in the fabric softener dispenser.

Window/glass cleaner

Replace all window and mirror cleaners with pH6.0. Can also be used on reading glasses and sunglasses.

Hardwood Floors and Ceramic Tiles

For polishing and housecleaning: hardwood floors, ceramic tiles & laminate – replace tap water with pH6.0.

Click here to download the full Kangen K8 Product Use Guide.

Because winter air is extremely cold and dry, skin care is especially important during this time.

Without taking care of your skin properly, you will suffer from dry and rough skin.

Bodily fluids play an important role in maintaining your body temperature and the health of your skin.

Drinking alkaline Kangen Water® can help maintain glowing, smooth skin.

Since it is important to maintain your skin’s pH level between 5.0 and 6.0, we recommend spraying acidic water* on your skin at regular intervals throughout the day.

During the winter, bathing in acidic water can help preserve the moisture of your skin.

We also recommend that you eat foods and fruits that include high levels of vitamin A, C and E.

Treating your skin with Beauty Water will let you enjoy life even more by giving you smooth and youthful skin.

*Acidic water – Acidic ionised water produced by electrolysis with a pH between 4.0 and 6.5. Its astringent effect is certified by the Japanese Ministry of Health, Labour and Welfare. It is excellent for skin care.

Enagic® machines produce filtered, electrolysed reduced Kangen Water for drinking ranging from pH8.5-9.5.

The internal filter removes lead, remaining chlorine (bleaching powder), effluvium, rust and other impurities yet maintains the essential minerals in the water required for ionisation.

Water in its natural state is H2O. When selecting pH 8.5/9.0/9.5 options on an Enagic® machine, the two hydrogen atoms become unstable from the “O” and bond together and become H2 or “Molecular Hydrogen.”

H2 is commonly known as a free radical scavenger and powerful antioxidant.

Kangen Water is produced through a process of electrolysis which separates the positive and negative ions creating oxidised (bottom hose) and akalised (top hose) water.

Kangen Water has a high negative charge or ORP (Oxidised Reduction Potential) which means it can help reduce oxidative stress to the body.

Unlike bottled “Akaline” water which is created by adding minerals to the water, Kangen Water is produced through electrolysis, using the existing minerals like Calcium and Magnesium already in the water.

These are then distilled to their ionic mineral form for optimal cellular absorption yet there is no risk of mineral build up in the body.


Boil and steam rice, soups and stews with Kangen WaterTM – also suitable for tea & coffee.

Spider Veins

Over time of drinking the water and cell repairing, spider veins can improve.


Put any herb or essential oil such as rosemary or lavender in a glass spray bottle, fill with Kangen Water, set for a couple of hours and use as a spritzer in your house for aromatherapy and air freshener.

Click here to download the full Kangen K8 Product Use Guide.

Among the five types of water produced by LeveLuk, the two types for drinking (purified water/Kangen Water®) must be used fresh.

Please keep these two types of water in the refrigerator for no more than 4-5 days and replace the water in your usual drinking bottle every day. 

There are no set rules regarding how to drink Kangen Water® or how much to consume.

It is most common to begin by setting a low pH* level (between pH 8 and pH 9.0), and gradually increasing the amount of intake.

After continuing regular intake for about two weeks, gradually adjust the pH level and amount of intake (between pH 9.0-pH 9.5) based on your bodily needs and physical condition.

The Kangen Water® should be as fresh as possible.

For children or seniors, set the pH level at an even lower level when starting, and gradually increase it as the body adjusts to the current pH level.

In the case of infants (until about a year old), since breast milk or milk is the only thing they consume, the intestinal movement is generally different from adults, and the use of Kangen Water® is not encouraged until the infant begins to consume more sophisticated foods.

In any case, Kangen Water® should not be used to make formula for infants.

*pH – The logarithm of the reciprocal of hydrogen-ion concentration in gram atoms per litre. It is used as a measure of the acidity or alkalinity of a solution on a scale of 0-14 (where 7 is neutral)

Strong Alkalised Water is a degreaser and emulsifier most commonly used for removing oils and pesticides from fruits and vegetables.

It can be used as a household cleaner, laundry liquid, personal care and so much more.

Washing Fruit & Vegetables

Soak for a minimum of 5 minutes to clean off pesticides and herbicides that are rain/water resistant (most sprays!) then rinse with pH9.5.

Sleep Support

Drink a 30ml shot (1/2 to 1 ounce) of pH11.5 before bedtime to help release Melatonin for a great night sleep.

Grease in Eye

Spray 11.5 as needed to soothe and heal eye.

Make Up Remover

Spray on eyes to dissolve and remove make up.

Puffy Eyes

Spray on to eyes to reduce puffiness.

Allergies, Cold Symptoms, Snoring

Use as a nasal wash when sinuses are plugged. Due to the reduction in inflammation of nasal passages this technique can also reduce snoring.

Eye Wash

Rinse eyes with an eye cup – upon removing the eye cup from its packaging, soak in Strong Acid Water (pH2.5) for 1-2 minutes to clean and disinfect Rinse the eye cup thoroughly with Strong Alkaline Water (pH 11.5), fill the cup, following package directions. Using Strong Alkaline Water (pH11.5), place cup firmly around one eye, keeping your eye open, tilt your head back and gently roll your eye as though you were attempting to look up, down, and from side to side. Continue this for approximately 1 minute Now that you have completed one eye, discard the water, rinse the eye cup thoroughly with Strong Acid Water (pH2.5) and repeat steps for other eye. To maintain healthy eyes follow this protocol 1-3 times per week. When working to improve any eye condition, follow this protocol at least twice daily and up to ten times per day.

Ice Cubes

To help off-set acidic drinks.

Hot Bath

Soak pH1 .5 Use at least 4L of pH11.5 added right at the end of filling the tub. This replaces Epsom Salts or any other remedy. This works even better if you have the Anespa from Enagic as well.

Bug Repellent, Sunburn, Bites & Swelling

Spray or soak areas with towel soaked in 11.5 and keep wet by adding small amounts of 11.5 to the towel for a minimum of 30 minutes twice a day. More effective if soaked for one hour, twice daily.

Indigestion, Food Poisoning, Stomach Flu

Drink 1⁄4 cup fresh pH11.5 immediately followed by 700ml of pH9.5 then do not eat or drink anything for 45 minutes. Repeat the next day, if necessary.

Arthritis, Gout, Muscle Soreness or Injuries

Since high alkalinity draws out acids, soak in pH11.5 to withdraw acids associated with inflammation, injury and pain.

Polish Silverware

Soak then polish to dry.

Rice, Beans & Legumes

Soak for 5 – 10 minutes and rinse clean with low flow pH9.5.

Laundry Soap & Stain Remover

Use 1 – 2L per load in place of laundry soap – works beautifully for greasy smells. For tough stains, spray directly on the stain and rest for a few minutes before washing.

Stained Rugs & Carpet

Use as a degreaser for any type of cleaning. Clean oil based stains by soaking the area and letting sit for 10 – 20 minutes and then blot dry.

Oven Cleaner & Blocked Drains

Dissolves grease and grime in kitchen – spray, leave for 10 – 20 minutes then use a scratch pad to remove and dry. Pour down drains to remove blockage.

Paint Thinner

Use to clean spillage of oil base paints.

Remove Sticky Residue

Removes greasy, gooey, sticky residue off surfaces.

Click here to download the full Kangen K8 Product Use Guide.

The state of the water does change when the water is heated or chilled.

When heated, the ORP and pH changes.

When chilled, the ORP will change but the pH will remain the same for up to a week based on the quality of water.

Unpurified water has minerals in it*.

LeveLuk is designed to handle a standard amount of minerals.

When the amount of minerals or free carbon dioxide** is greater than usual, the minerals occasionally react with the anti-bacterial feature*** of the water supply hose, giving off a smell.

We have prepared our water supply hose for such cases.

When running water through the appliance for the first time, please set it on purified water and let it run for two to three minutes longer than usual.

*Minerals – Ca (calcium), Mg (Magnesium), Na (Sodium), K (Potassium) and other nutrients found in food and water. Minerals found in water are said to be especially good for your health in optimum amounts.

**Free carbon dioxide – Carbon Dioxide found in water. Some people prefer the taste of water with carbon dioxide, which tends to have lower pH levels. Water with less carbon dioxide is said to be better for your health. Japanese sake tastes better when there is a moderate amount of carbon dioxide in it.

***Anti-Bacterial feature – Appliances such as the LeveLuk that produce something for human consumption are given anti-bacterial treatment. These appliances often comprise many different parts, and it is especially important that the parts where water passes through are not contaminated.

Kangen Water® is intended for everyday drinking and cooking rather than for drinking with medication.

The Japanese Ministry of Health, Labour and Welfare gives the following directions:

  • Do not take medication with machine-produced water
  • Do not drink machine-produced water if you have anaciditas*.

Seek help from a doctor or pharmacist if you feel an abnormality in the body, or continued intake does not appear to improve symptoms.

This is because the effectiveness of medication using Kangen Water® has not yet been tested.

The pH level of stomach acids is about 1.8pH, and medication is prescribed in accordance to this pH level in order for it to take effect past the stomach.

Therefore, to ensure full effect of the medication, we recommend leaving some time between taking the medication and drinking Kangen Water®.

*Anaciditas – This symptom, also known as gastric acholrhydria, is found in people with a stomach acidity higher than the average human pH level of 1.8pH. This makes it harder for them to digest food. These people should not drink alkaline Kangen Water®.

Kangen Water® produces a yellow/green colour (neutral reading) in pH testing solutions, even if it is made on the setting for pH 9.5.

This phenomenon is often observed in areas where well water is used.

Even water that tests neutral has been through the electrolytic process and has the benefits.

This is caused by the carbon dioxide in well water, which is produced from decomposing organic matter.

Carbon dioxide readily dissolves in water, making it acidic.

Water with carbon dioxide can be electrolysed, however, the carbon dioxide is neutralised during the process.

Therefore the water tests neutral on the pH scale.

Driving out the carbon dioxide from Kangen Water® will result in the Kangen Water® expressing blue in pH test liquid.

When measuring the pH using a pH testing solution, place a few drops in the flask before pouring in freshly made Kangen Water®.

There is carbon dioxide in your Kangen Water® if the colour turns blue initially, but eventually turns yellow.

frequently asked questions

Other topics in our Knowledge Base

Scroll down to find a series of frequently asked questions from people interested in buying Kangen Water machines from Enagic Australia.

This knowledge base is intended to be a comprehensive guide on everything you need to know about the Leveluk K8, the Anespa DX and the Ukon DD products from Enagic.

Click here if you want to read the frequently asked questions about becoming an Enagic distributor.

For now, click any of the topics below to continue learning from our hub of information.

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